Shipping Policy
Shipping Policy
We understand that you are excited to receive your order. At Triventa VOF, we do our best to ensure that the shipping process goes as smoothly as possible.
Average Delivery Times
We are committed to providing the best value for money. That’s why we choose to ship products directly from our supplier. This allows us to significantly save on transportation, storage, packaging, and shipping costs, and offer the products at a fair price. Every order is processed within 24 hours, and the average delivery time is 7 - 14 business days.
Please note that any customs duties or import taxes that may be applied to international orders are the responsibility of the customer. These fees are not included in the price of your order and will be assessed by your local customs office upon delivery.
Track Your Order
Want to stay updated on the delivery of your package? You can track your order via our Track & Trace page. The Track & Trace information is available online 2 - 3 days after your order.
Questions About Your Order?
If you have any questions or concerns about your order, feel free to contact our team at support@maisonscendre.com
Or check the FAQs
We understand that you want to know when to expect your order, and we strive to fulfill our promise. However, please note that unforeseen circumstances, such as extreme weather conditions or delays with carriers, may affect the delivery time. Thank you for your trust in us!
Contact Us
For any further inquiries, please contact us at:
-
Email: support@maisonscendre.com