Terms Of Service


Terms of Service 

This website is operated by Triventa V.O.F. Throughout the site, the terms "we", "us" and "our" refer to Triventa V.O.F. Triventa V.O.F. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you are participating in our "Service" and agree to be bound by the following terms and conditions ("Terms of Use", "TOS"), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms of Use apply to all users of the Website, including but not limited to users who are browsers, vendors, customers, merchants, and/or content providers. Please read these Terms of Use carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to all of the terms and conditions of this Agreement, do not access the Website or use the Services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use. Any new features or tools added to the current offering will also be subject to the Terms of Use. You can view the most current version of the Terms of Use at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use.

Business Information:

Applicable Law:
These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. However, if you are a Canadian resident, these Terms of Service are subject to Canadian law, specifically PIPEDA (Personal Information Protection and Electronic Documents Act), and applicable provincial regulations.

Canadian Consumer Rights

As a customer in Canada, you have certain rights under Canadian law, including rights under PIPEDA, which governs the collection, use, and disclosure of personal information by private-sector organizations.

  • Right to Access: You may have the right to request access to the personal information we hold about you.

  • Right to Correct: You can request that any inaccuracies in your personal information be corrected.

  • Right to Withdraw Consent: You may withdraw your consent for the processing of your personal information at any time. This will not affect the legality of any processing based on consent before its withdrawal.

If you are a Canadian resident and wish to exercise these rights, please contact us at support@maisonscendre.com

Privacy and Data Protection - Canadian Considerations

As required by Canadian law, we comply with PIPEDA (Personal Information Protection and Electronic Documents Act). Below are some important details about how we collect and use your personal information:

  • Personal Information: This includes your contact details (name, address, phone number, and email), financial information (payment details), and transaction history.

  • Consent: By using our Services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. You have the right to withdraw consent at any time.

  • Retention: We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, unless otherwise required by law.

If you are in Canada, you have the right to contact us regarding any concerns about how we process your personal data. You may also file a complaint with the Office of the Privacy Commissioner of Canada if you believe we are not complying with PIPEDA.

How We Use Your Personal Information (Canada)

  • Providing Services: We use your personal information to fulfill orders, process payments, send notifications related to your account, and improve your shopping experience.

  • Marketing: With your consent, we may send you promotional materials related to our products. You can opt out of these communications at any time.

  • Security: We use your personal information to ensure secure transactions, prevent fraud, and protect your account.

For Canadian users, please note that you have the right to request a copy of your personal information, correct inaccuracies, or withdraw consent as described above.

Disclosure of Your Personal Information (Canada)

In accordance with PIPEDA, we may disclose your personal information to third parties under certain circumstances, including:

  • With our service providers (e.g., payment processors, shipping partners).

  • With our business partners to provide marketing services and advertisements.

We may also disclose your personal information in the event of a business transaction such as a merger or sale, or as required by Canadian law, including in response to subpoenas, warrants, or other legal processes.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We are not responsible for the privacy practices of such third-party sites.

Children's Data

The Services are not intended for use by children under the age of majority in Canada. We do not knowingly collect any personal information from children. If we discover that we have collected personal information from a child, we will take steps to delete that information.

Security and Retention of Your Information

We are committed to ensuring the security of your personal information and use industry-standard security measures. However, no method of data transmission or storage is completely secure. We recommend that you do not send sensitive information via unsecured methods.

Your Rights and Choices (Canada)

As a Canadian resident, you have the right to:

  • Access: Request a copy of your personal data.

  • Delete: Ask us to delete personal information we have about you.

  • Correct: Request that we correct any inaccuracies.

  • Withdraw Consent: You can withdraw your consent for processing your data at any time.

To exercise these rights, please contact us at support@maisonscendre.com

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, legal obligations, or business needs. When we update the policy, we will post the revised version on our website and provide a "last updated" date. Please review this policy periodically to stay informed about how we are protecting your personal information.

Contact

If you have any questions about this Privacy Policy or wish to exercise any of your rights under PIPEDA, please contact us at:

  • Email: support@maisonscendre.com

  • Address: Baalder 8, Netherlands

For complaints related to your personal data, you can also contact the Office of the Privacy Commissioner of Canada.